San Mateo County
Implementation Plan
A comprehensive 20-week deployment plan for waste reduction reporting, citation management, and SB 1383 compliance tracking across all 21 jurisdictions.
Implementation Timeline
20-week deployment plan for RFP 2026-RFP-00114
Discovery & Configuration
Initial setup, data migration planning, and system configuration for San Mateo County's 21 jurisdictions.
Deliverables
- Environment provisioning (production + staging)
- Okta SAML SSO integration
- Import existing generator/site data from legacy systems
- Configure 4 hauler accounts (Recology, Republic, GreenWaste, Waste Connections)
- User role setup for County staff
Core Module Deployment
Deploy SB 1383 compliance tracking, outreach CRM, and enforcement workflow modules.
Deliverables
- SB 1383 compliance dashboards per jurisdiction
- Outreach log templates (site visits, phone, email, letters)
- Violation tracking workflow (Notice → NOV → Citation)
- Food Recovery Organization registry
- Waiver management (de minimis, space constraint)
Integrations & Reporting
Connect hauler data feeds, configure CalRecycle reporting, and deploy analytics.
Deliverables
- Vendor Portal for hauler data submission
- Automated CalRecycle EAR export
- Franchise fee audit dashboards
- Tonnage variance alerts
- Custom report builder training
Mobile & Field Operations
Deploy mobile app for field inspectors with offline capability.
Deliverables
- iOS + Android app deployment
- Offline inspection checklists
- Photo capture with GPS tagging
- Real-time sync when connected
- Field staff training sessions
Training & Go-Live
Comprehensive training program and phased rollout across jurisdictions.
Deliverables
- Admin training (County-level)
- End-user training (jurisdiction staff)
- Hauler portal training
- Go-live support (2 weeks on-call)
- Documentation & SOPs
Feature Requirements Matrix
RFP requirements mapped to CityCycle capabilities
CRM
Regulated entity database with contact info
Multi-program assignment (SB 1383, AB 1826, Green Business)
Contact history and interaction logging
Bulk email campaigns with tracking
Mailed letter generation via Lob
Follow-up scheduling and reminders
SB 1383
Compliance status tracking per entity
Waiver management (de minimis, space)
Food Recovery tracking (Tier 1/2)
Edible Food Recovery capacity tracking
CalRecycle EAR table auto-export
Procurement (ROWP) tracking
Enforcement
Violation workflow (Notice → NOV → Citation)
Appeal tracking and management
Fine/fee calculation per violation type
Fee schedules configurable, payment processing Q2
Citation PDF generation
Escalation timeline tracking
Reporting
Jurisdiction-level dashboards
County-wide aggregate views
Custom report builder
Export to Excel/CSV
Scheduled report delivery (email)
Q1 2026
Mobile
iOS and Android native apps
Offline inspection capability
Photo capture with GPS
Configurable inspection checklists
Real-time sync when connected
Integrations
Okta SAML SSO
Hauler data portal (vendor upload)
AWS SES email delivery
Lob mail API
CalRecycle RDRS/EAR format export
Multi-Tenant
21 jurisdiction support
Role-based access control
County-level admin oversight
Per-jurisdiction branding
Q1 2026
Production-Ready Platform
32 of 35 requirements (91%) are already built and running in production for California jurisdictions. The remaining 3 features are on our Q1 2026 roadmap and will be available before your go-live date.
Ready to see CityCycle in action?
Schedule a live demo with our team to see how CityCycle handles SB 1383 compliance for California jurisdictions.